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Business
IP Telephony
Here are
three reasons why you should
consider installing an IP based
telephone solution for your
business.
Agile
working
IP
Telephony makes it easy to
divert calls to different
office extensions, to home
numbers or to mobile phones
and hence support agile
working processes. IP
telephony supports unified communications
where voicemail messages are
written to your
email message in-box.
This makes it easier for your employees
to keep track of, and respond
to their messages,
especially when working on
the move.
Customer
experience
Software based telephone exchanges
support all the
sophisticated features for
setting up call groups,
queues and bridges that were
only available in expensive
call centre exchanges a few years
ago. Configurations are
also available for
businesses such as hotels
which will support free
calls to reception and
itemised external calls
which can be charged to the
customer.
Cost
savings
A
software based telephone
exchange is cheaper to buy
and to maintain than a
traditional Private
Branch Exchange.
An IP based telephone system
can route several calls
through a phone line
simultaneously thus saving
on line rental costs
compared to a traditional
exchange. It is even
possible to route mobile
phone calls made in the
office through your wireless
network to the IP telephony
system thus saving on mobile
call charges.
Tech OP Ltd will implement,
support and maintain an
IP Telephony solution for your
business that is cheaper to run
than your existing system and
fits better with your working
practices.